Author: sony

In fact, a Proceedings of the National Academy of Sciences of the United States of America (PNAS) survey found that roughly 43% of the 5,800 participating small businesses had to shut down temporarily, largely due to reductions in demand and employee health concerns. As a result of these closures, companies have been forced to adapt and shift their activities to the online sphere. This is likely one of the many reasons we’ve seen such a noticeable uptick in online activity since the pandemic began. How COVID-19 Changed Customer Behaviors? Akamai, the content-delivery, cloud, and cybersecurity company that comprises a large part of the Internet, has reported seeing a more than 50% increase in daily traffic than the average day pre-COVID. Clearly, businesses and consumers alike are in the process of adapting to the…

In today’s world, people demand an easy, efficient, and fast user experience. Therefore, there is a need for an outstanding website user interface and design to maintain customer satisfaction. What is UX Design? User experience (UX)  refers to the overall experience that a visitor has while visiting a website or an app. So, it is concerned with all the aspects of the interaction between the company and the current or potential customers. In today’s competitive environment, the importance of user experience design has been understood by most companies. There is a general agreement that an effective UX design helps you ensure the association between your business objectives and customers’ needs. To ensure customer satisfaction, there are a great number of UX design tools that can help you create a product…